SnagPrivacy Policy
This explains what SnagSonar collects, why, who helps us run the service, and the choices you have. Short version: we collect what we need to find deals for you and send you alerts. We don't sell your data and we don't show ads.
Who we are
SnagSonar (“SnagSonar”, “we”, “us”) runs the website and app at snagsonar.com. It watches online marketplaces for listings that match searches you set up and alerts you when new ones appear. SnagSonar is a private beta: you can only create an account with an access code.
What we collect
Things you give us
- Account details: the name the owner set for your access code, your username, your password (stored only as a salted hash, never in plain text) and, if you add one, your email address.
- Google or Apple sign-in: if you choose “Continue with Google” or “Continue with Apple”, we get an account ID from that company and, if they share it, your email address. We never see your Google or Apple password.
- Your searches and settings: keywords, skip words, price limits, categories, your city or ZIP code and distance, how often to check, notification and filter settings, and selling-cost settings.
- Things you save: deals you save or hide, and flips you track (including prices, notes and any photos you add).
- Messages to support: what you send us by email or through the contact form.
Things collected automatically
- Sign-in cookie: one cookie (
df_session) that keeps you signed in. We don't use advertising or tracking cookies. - Settings stored on your device: things like your theme, last screen and recent alerts are kept in your browser's local storage so the app loads fast. You can clear them by clearing site data.
- Basic technical data: your IP address, browser type and request times pass through our hosting and network providers and may appear briefly in server logs. We use this for security (for example, blocking repeated wrong passwords) and to fix problems.
- Activity in the app: when you last used SnagSonar and which alerts you've seen, so we can show what's new.
Listing data
SnagSonar stores public marketplace listings (title, price, photos, location, link and similar details) so it can match them to searches, spot price drops and estimate typical prices. These listings are posted publicly by sellers; we don't collect information about you from them.
How we use it
- To run your searches and send alerts to your phone, browser or email.
- To keep your account secure and stop abuse.
- To answer support requests and send messages you ask for, like password resets.
- To improve SnagSonar, for example fixing bugs and tuning deal estimates.
We don't sell your personal information, share it for advertising, or use it to build ad profiles.
Who helps us run SnagSonar
We use a small number of service providers. They only get what they need to do their job.
| Provider | What they do | What they get |
|---|---|---|
| DigitalOcean | Hosts our server and database | All data stored by SnagSonar |
| Cloudflare | Delivers the website securely and routes email to [email protected] | Network traffic, IP addresses, support emails in transit |
| ScrapeCreators | Supplies public marketplace listings | Search locations and categories (no account details) |
| ntfy | Delivers push notifications to your phone | The alert text (listing title, price, link) sent to your private alert topic |
| Resend | Sends our emails (password resets, support replies) | Your email address and the message |
| Google / Apple | Sign-in, only if you use it | A sign-in request from snagsonar.com |
| Zippopotam.us | Turns a ZIP code into a town | The ZIP code you type |
We may also share information if the law requires it, to protect people's safety, or if SnagSonar is sold or merged (in which case this policy keeps applying to your information).
How long we keep it
We keep your account data while your account exists. When you delete your account, your searches, saved deals, flips, settings and sign-in links are deleted from our database right away; copies in backups are overwritten within 30 days. Public listing data is kept for up to a year to estimate typical prices. Support emails are kept as long as needed to help you.
Your choices and rights
- See or download your data: email us and we'll send you a copy.
- Fix it: change most things yourself in the app, or ask us.
- Delete it: Settings → Login & security → Delete account, or email us.
- Notifications: turn push alerts on or off per search or in Settings → Notifications.
Depending on where you live (for example California, the EU or the UK) you may have extra rights, such as the right to object to certain uses or to complain to your data protection authority. We'll honor these requests, and we'll never treat you differently for using them. We answer requests within 30 days.
Security
Connections to SnagSonar are encrypted (HTTPS), passwords are hashed, sign-in attempts are rate-limited and the server only accepts traffic through our secure network link. No system is perfectly secure, so please use a password you don't use anywhere else.
Children
SnagSonar is not meant for anyone under 18 and we don't knowingly collect information from children under 13. If you believe a child has given us information, email us and we'll delete it.
Where your data is processed
Our servers and most of our providers are in the United States. If you use SnagSonar from another country, your information will be transferred to and processed in the U.S.
Changes to this policy
If we change this policy, we'll update the date at the top. If a change is important, we'll tell you in the app or by email before it takes effect.
Contact
Email [email protected] with any privacy question or request.