SnagSupport
Stuck, found a bug, or have an idea? We're happy to help.
Common questions
How do I get an access code?
SnagSonar is a private beta. Codes come from the owner. If someone invited you, ask them for your code. Otherwise email us to join the waitlist.
Why do alerts say “posted 7 minutes ago”?
Facebook reviews new listings for a few minutes before anyone can see them. SnagSonar checks as often as every 15 seconds, so an alert at 7–8 minutes usually means you're one of the very first to see it.
I'm not getting phone notifications
Open Settings → Notifications and follow the steps to subscribe with the ntfy app. Make sure push is on for that search and that your phone allows notifications from ntfy. Then tap “Send test”.
How do I change my area?
Tap the 📍 area button at the top of the app, type your ZIP code and pick a distance. You can also set an area per search when you edit it.
I forgot my password
On the sign-in screen tap “Forgot password?” and enter your username or email. If your account has an email, we'll send a reset link. If not, sign in with your access code and set a new password in Settings → Login & security, or email us.
How do I delete my account?
Settings → Login & security → Delete account. Your searches, saved deals, flips and settings are deleted right away. See the Privacy Policy for details.
Is SnagSonar part of Facebook?
No. SnagSonar is independent and not affiliated with Facebook, Meta or any marketplace. See the Terms.