Terms of Service

These terms are the agreement between you and SnagSonar when you use snagsonar.com and the SnagSonar app. Please read them. By creating an account or using SnagSonar, you agree to them.

The service

SnagSonar watches online marketplaces for new listings that match your searches and alerts you. It also estimates typical prices, flags possible deals, and helps you track flips. Features may change as we improve SnagSonar, and some features may be limited or turned off for some accounts.

Who can use SnagSonar

• You must be at least 18 and able to agree to these terms.
• You need a valid access code to create an account. Access codes are personal: don't share, sell or publish them.
• How many searches you can have and how often they're checked depend on your plan (or the beta limits). We may change limits, and we'll show the current ones in the app and on the Pricing page.

Your account

Keep your password private and tell us right away at [email protected] if you think someone else is using your account. You're responsible for activity in your account. You can delete your account at any time in Settings.

Acceptable use

Don't:

• share your account or access code, or resell SnagSonar alerts or data;
• copy, scrape or bulk-download SnagSonar, or try to get around limits, security or access controls;
• reverse engineer the service except where the law allows it;
• use SnagSonar to harass sellers, spam, commit fraud, or break any law or any marketplace's rules;
• overload or interfere with the service.

Marketplaces and listings

• Not affiliated: SnagSonar is independent. It is not affiliated with, endorsed by or sponsored by Facebook, Meta Platforms, or any marketplace. Marketplace names are used only to describe where listings come from.
• Listings belong to sellers: listing details, photos and prices come from public posts by third parties. We don't check them and can't promise they're accurate, still available, or legal to sell.
• Deal estimates are guesses: “typical price”, “deal”, profit and offer suggestions are automated estimates, not advice or guarantees.
• Your purchases are your responsibility: any contact, payment, pickup or sale is between you and the other person. Meet in safe public places, inspect items, and follow the marketplace's rules. SnagSonar isn't a party to any transaction and isn't responsible for losses, disputes, scams or injuries.
• Timing: marketplaces can delay new posts (Facebook often holds new listings for several minutes), and alerts can be late or missed. We don't guarantee you'll be first.

Notifications and email

Alerts may be sent by push notification, in the app, or by email. Delivery depends on your device, your settings and third-party services, so we can't guarantee every alert arrives. We'll only email you about your account, alerts you asked for, and important service updates.

Trials, plans and fees

Free trial. New members may get a free trial with full access, for the number of days shown on the Pricing page. No card is needed for the trial, and nothing is charged when it ends: your searches simply pause until you choose a plan.

Plans. Paid plans are billed weekly or monthly at the price shown on the Pricing page and in the app before you pay. A plan gives you the number of searches and check speed listed for it, for the period you paid for. We never charge you without you choosing a plan first.

Cancelling and refunds. You can cancel anytime; you keep access until the end of the period you've paid for. If something went wrong, email us and we'll look at refunds case by case.

Referral rewards. Free days earned by inviting friends are added to your trial or plan. They have no cash value, and we may remove rewards gained by abusing the program (for example, fake accounts).

During the private beta, invited members may use SnagSonar for free. We'll tell you before that changes.

Our content

SnagSonar's software, design, name and logo belong to us. We give you a personal, non-transferable, revocable permission to use SnagSonar under these terms. Content you add (like notes or photos on your flips) stays yours; you let us store and display it to run the service for you.

Ending your access

You can stop using SnagSonar and delete your account at any time. We may pause or end your access, or turn off an access code, if you break these terms, if needed to protect SnagSonar or others, or if the beta ends without you choosing a plan. If we end the service, we'll try to give notice.

Disclaimers

SnagSonar is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the service will be uninterrupted, error-free, or that it will find any particular item or deal.

Limitation of liability

To the fullest extent the law allows, SnagSonar will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost deals, or losses from transactions with other people. Our total liability for any claim relating to SnagSonar is limited to the greater of the amount you paid us in the 12 months before the claim or US $50. Some places don't allow these limits, so they may not fully apply to you.

Indemnity

If you misuse SnagSonar or break these terms or the law, and that leads to a claim against us, you agree to cover the reasonable costs of that claim.

Governing law and disputes

These terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law rules. Before filing any claim, please email us so we can try to fix the problem. Any dispute that can't be settled informally will be handled in the state or federal courts located in King County, Washington, unless the law where you live gives you the right to bring it elsewhere.

Changes to these terms

We may update these terms. We'll change the date at the top, and for important changes we'll tell you in the app or by email before they take effect. If you keep using SnagSonar after that, the new terms apply.

Contact

Questions? Email [email protected].